Privacy Policy

Last updated: February 2026

1. Introduction & Data Controller Identity

DEKA Security and affiliated entities globally ("we," "us," "our," or "DEKA Security"), with principal place of business and reachable at info@dekasecurity.com, acts as the Data Controller for personal data collected through our website, services, and business relationships. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international privacy regulations.

2. What Data We Collect

Information You Provide Directly: When you visit our website, request information, sign up for our waitlist, submit forms, or contact us, we may collect the following information:

  • Name, email address, phone number, and company information
  • Information provided through contact forms, inquiry forms, and partnership applications
  • Communication content when you email us or submit inquiries
  • Marketing preferences and subscription choices
  • Any other information you voluntarily provide

Information Collected Automatically: Our website automatically collects certain technical information:

  • IP address, browser type, and operating system information
  • Pages visited, time spent on pages, and click patterns
  • Referrer information and search terms used to find our site
  • Device identifiers and usage data through cookies and similar technologies
  • Geographic location information (approximate, based on IP address)

3. How We Use Your Data

We use the information we collect for the following purposes:

  • Responding to your inquiries and providing requested information
  • Processing partnership applications and vendor relationships
  • Sending newsletters and marketing communications (with your consent)
  • Improving our website, services, and user experience
  • Analyzing usage patterns and website performance
  • Complying with legal obligations and contractual requirements
  • Detecting, preventing, and addressing fraud and security issues
  • Supporting customer relationships and providing customer service
  • Personalizing your experience on our website
  • Conducting analytics and generating insights about our audience

4. Legal Basis for Processing (GDPR Article 6)

Under the GDPR, we process your personal data on the following legal bases:

  • Consent: Where you have explicitly consented to processing, including through our opt-in forms and cookie banners
  • Contract: Where processing is necessary to perform a contract with you or prepare for one
  • Legal Obligation: Where required to comply with applicable laws and regulations
  • Legitimate Interests: Where necessary for our legitimate business interests, including marketing, analytics, fraud prevention, and security

5. Cookies & Tracking Technologies

Cookies: Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that allow us to recognize you on return visits. We use:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Used to understand how visitors use our site (via Google Analytics 4)
  • Marketing Cookies: Used for remarketing and targeted advertising

Google Analytics 4: We use Google Analytics 4 to track website usage. You can opt out via the cookie consent banner on our website or through your browser settings. Google's privacy policy applies to their data collection: https://policies.google.com/privacy

Consent Management: You can manage cookie preferences through our cookie banner, which appears on first visit. You may withdraw consent at any time, though this may affect website functionality.

6. Third-Party Services

Formspree: We use Formspree (formspree.io) to process form submissions from our website. When you submit information through our forms, it is transmitted to Formspree's servers. Formspree's privacy policy applies: https://formspree.io/privacy

Other Third Parties: Our website may include links to third-party services and social media platforms. We are not responsible for their privacy practices. We recommend reviewing their privacy policies independently.

Service Providers: We may share information with trusted service providers who assist in operating our website and providing services, under appropriate data processing agreements.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, unless longer retention is required by law. Specifically:

  • Form submission data is retained for customer service and business purposes
  • Newsletter subscribers' data is retained until unsubscription
  • Analytics data from Google Analytics is retained according to Google's retention policies (typically 14 months by default)
  • Data required by law is retained for the applicable legal retention period
  • You may request deletion at any time, subject to legal obligations

8. Your Rights Under GDPR and Other Regulations

If you are in the European Union or other jurisdictions with similar laws, you have the following rights:

  • Right of Access: You have the right to request a copy of personal data we hold about you
  • Right to Rectification: You can request that we correct inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your data, subject to certain exceptions
  • Right to Restrict Processing: You can ask us to limit how we use your data
  • Right to Data Portability: You can request your data in a machine-readable format
  • Right to Object: You can object to processing for marketing and other purposes
  • Right to Withdraw Consent: You can withdraw consent at any time without affecting lawfulness of prior processing

To exercise these rights, please contact us at info@dekasecurity.com. We will respond within 30 days of receipt of your request.

9. International Transfers

Your data may be transferred to, stored in, and processed in countries other than the country where you reside. These countries may have different data protection laws than your country of residence. By providing information to us, you consent to the transfer of data to countries outside your country of residence, including countries that may not have the same level of data protection as your home country. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses where applicable.

10. Data Security

We implement appropriate technical, organizational, and physical security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols (HTTPS), access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will promptly delete such information. Parents or guardians who believe their child has provided information to us should contact us immediately at info@dekasecurity.com.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: info@dekasecurity.com
LinkedIn: https://www.linkedin.com/company/deka-security/

We will make every effort to resolve any privacy concerns you may have. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.